My Favorites Frequently Asked Questions

Why am I unable to log into My Favorites?

There are a couple of reasons you may not be able to log in.

  • Login in requires a user account. If you have not registered you can't login.
  • Your browser must be setup to access cookies. Unless you have specifically disabled cookies you should have this function active.

I forgot my password. How do I reset it?

Click here to go to the Forgot Password form. You will be asked to input the email address associated with your account. Soon after, you will receive an email containing a link to reset your password.

How do I compare communities or home designs?

To compare communities you must have at least two communities saved. From your My Favorites homepage select the check boxes of two to five Communities then click the "Compare Communities" button.

To compare home designs you must have at least two models saved. From your My Favorites homepage select the check boxes of two to five home designs you would like to compare then click the "Compare Home Designs" button.

How do I save a community or home design into My Favorites?

To add a community or home design to your saved selections, you must be logged in to My Favorites. Next, navigate to community or home design page you wish to save, and click on the "Add to My Favorites" button. This button appears on the right hand side of every community and home design page on the site.

How do I rename a saved page in My Favorites?

To rename a saved favorite, go to your My Favorites homepage. Scroll down to the favorite you wish to rename, and click on the rename button. A window will popup, prompting you to enter the name you wish to change your favorite to. Do this, then click the submit button. The window will close, and your favorite will be renamed.

How do I remove a My Favorites saved item?

Removing a saved selection is easy! Go to your My Favorites homepage, scroll down to the selection you wish to remove, and click on the remove button.