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Current Safety Precautions

As concerns over the novel coronavirus (COVID-19) continue to evolve, we feel it is important to share more about the steps we are taking across Toll Brothers to help keep you, our employees, and our trade partners safe.

Nothing is more important than the health and safety of our customers, employees and trade partners. We are continuously monitoring the situation and have moved quickly to enact a number of precautions based on guidance from the CDC, WHO, and Federal, state, and local health agencies.

• We have enhanced our regular cleaning and disinfection practices in recent weeks, including increasing frequency and rigor of cleanings, particularly on high-touch surfaces, in Sales Centers, Design Studios and Model Homes.
• We are communicating with our employees to ensure they have the information needed to stay healthy, as well as support needed to stay at home if they are not feeling well. With the exception of certain sales and construction team members, the vast majority of our employees are now working from home.
• We respectfully ask that guests who are not feeling well postpone their in-person visit and call for a phone consultation or virtual appointment.
• All events at our communities have been postponed in compliance with CDC recommendations for social distancing.
• We are working closely with our trade partners to ensure health and safety protocols are diligently followed.

Many of our Communities, Sales Centers, Model Homes, and Design Studios remain open and operational. Some locations are open by appointment only and others are temporarily closed. We encourage guests to call before visiting or check the community status on our website at TollBrothers.com.

A distinctive feature of the Toll Brothers experience is our personalized approach to service. Our Sales Consultants stand ready to connect with you through a variety of methods: in-person visits and private appointments (with the appropriate social distancing), or via virtual visits, phone calls, or texts.

Whether you are already on the journey to purchase a new home or are in the process of building your dream home with Toll Brothers, we want you to know that your well-being is our utmost priority. As we navigate through this challenging situation together, we thank you for your patience and trust in Toll Brothers.